Business Details
26 Years
experience
Custom Imprints for Quality Promotional Products in Frederick
Founded in 2000, Custom Imprints has established itself as a trusted leader in custom apparel and promotional products. Our journey began with a single embroidery machine in a small warehouse, evolving into a thriving business with a dedicated team serving clients locally and globally. We specialize in transforming logos into durable, high-quality wearable art through precision embroidery, screen printing, and customized signage. Our commitment to excellence is reflected in our 20+ years of community involvement, including partnerships with local nonprofits like Blessings in a Backpack and Mission of Mercy. We pride ourselves on combining technical expertise with personalized service, ensuring every client receives tailored solutions that meet their unique needs. Our team's deep industry knowledge, honed through decades of combined experience, allows us to deliver exceptional results for corporate apparel, sports uniforms, and promotional merchandise.We maintain rigorous quality control standards, using advanced equipment to guarantee long-lasting, vibrant designs that withstand repeated washing. Our dedication to customer satisfaction is evident in our 98% client retention rate and numerous testimonials praising our attention to detail and timely delivery. As active members of the Carroll Creek Rotary Club, we continually seek opportunities to give back to Frederick's vibrant community. Our transparent business practices, including clear pricing and no hidden fees, have earned us recognition as a top-three business in Frederick News Post's Best of the Best 2021.
Services
Embroidery
Screen Printing
Custom Apparel
Promotional Products
Spiritwear
Details
- Year established: 2000
Highlights and features
- We offer 20+ years of specialized expertise in custom apparel and promotional products
- Our patented color-fast embroidery process ensures designs last through 50+ washes
- We provide free digital proofs and physical samples before production begins
- Our team includes certified apparel specialists with ASI and SAGE accreditations
- We guarantee 100% satisfaction with our on-time delivery commitment
What people say
Knowledgeable staff
Excellent pricing
Prompt service
Beautiful work
Highly recommended
Services
Embroidery
Precision embroidery transforms logos into durable wearable art using up to 12 thread colors. Our computerized machines ensure perfect replication across garments, with options for multi-position stitching on shirts, hats, and jackets. Clients receive physical samples before production begins.
Screen Printing
Full-color screen printing for bulk orders with fast turnaround times. We use eco-friendly inks and advanced color-matching technology to ensure vibrant, long-lasting prints on t-shirts, polos, and workwear for businesses and sports teams.
Custom Apparel
Complete uniform solutions including polos, jackets, and safety gear with permanent logo application. We offer style consultations and bulk pricing for corporate teams, hospitality staff, and service industry professionals across Maryland and beyond.
Promotional Products
Customized promotional items featuring your logo for marketing campaigns and events. Our product specialists help select from thousands of premium items including drinkware, tech accessories, and seasonal promotional gifts.
Spiritwear
Comprehensive spiritwear solutions for schools, sports teams, and community groups. We handle bulk orders for t-shirts, warm-ups, and fan gear with volume discounts and quick turnaround for seasonal events and fundraisers.
People
Jean-Louis Young
Co-Owner & Community Liaison
Co-founded Custom Imprints in 2000 after culinary career transition. Oversees community partnerships and customer relations. Active in Carroll Creek Rotary Club initiatives including Bikes for the World and Color on the Creek events.
Marsha Young
Co-Owner & Operations Director
Co-founder with 20+ years managing production and logistics. Ensures quality control across embroidery and screen printing departments. Handles behind-the-scenes operations while maintaining focus on customer satisfaction and staff development.
Questions
What types of apparel can you customize?
We customize polos, t-shirts, jackets, hats, workwear, and specialty garments for corporate teams, sports groups, and promotional events.
Do you handle large volume orders?
Yes, we accommodate bulk orders with volume pricing. Our production capacity supports orders from 12 pieces to 10,000+ units.
What file formats do you accept for artwork?
We accept digital artwork files including AI, EPS, PNG, and JPEG formats. Our team can also recreate logos from physical samples or descriptions.
How long does production take?
Standard turnaround is 7-10 business days after proof approval. Rush services available for urgent orders with 48-hour options.
Do you ship outside Frederick?
We provide nationwide shipping and international delivery through trusted logistics partners for global clients.
Videos
Reviews (4)
Avemco Marketing
Jul 03, 2021
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We have used this business before, and during COVID and they never missed a beat, with their excellent response to our branding needs. We recently tasked them with multiple projects involving embroidery, and silkscreen customization and the finished product is amazing. Fernanda is our main contact, but they are all a great team to work with locally in Frederick. Excellent communication and customer service!
Tina Moran
Jun 14, 2021
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I can't say enough about the amazing job and the quality of the items we have received from Custom Imprints! They are extremely helpful from start to end with every project I throw at them! Seeing Luna (and of course, the rest of the staff) when picking up is always the highlight of my day!
Mimi Galanis
Mar 03, 2021
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Jean-Louis and his team do a fantastic job. Custom Imprints is an excellent source for great embroidery and team apparel. They are prompt and courteous and are highly recommended
James Lee
Dec 10, 2020
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Excellent products and customer service. Always accommodating to special request. Fernanda is always a pleasure to deal with. I highly recommend them for hats, shirts, jackets and now mask!
