Business Details
47 Years
experience
Your Trusted Printing and Marketing Partner in North Carolina
Universal Printing has been a trusted leader in graphic communications and marketing solutions since 1979. Our expertise spans commercial printing, digital printing, clinical trials support, and multi-channel marketing, driven by our innovative Rethink philosophy. We combine cutting-edge technology with personalized service to deliver cost-effective, sustainable solutions that exceed client expectations.With decades of experience and a commitment to quality, we prioritize client satisfaction by offering one-stop-shop convenience, rapid turnaround times, and environmentally responsible practices. Our mission remains steadfast: to make clients look better on paper, on time, while fostering long-term partnerships built on trust and reliability.
Services
Digital Printing
Commercial Printing
Graphic Design
Clinical Trials Materials
Large Format Banners
Direct Mail Services
Web-to-Print Solutions
Color Copies
Binding & Finishing
International Fulfillment
Details
- Year established: 1979
Highlights and features
- We offer over 30 years of expertise in commercial and digital printing with GRACoL/G7 certified quality.
- Our proprietary ePrint technology saves clients 25-65% on printing costs through online ordering efficiency.
- We provide end-to-end solutions from design to global fulfillment under one roof for streamlined service.
- Our multi-channel marketing platform integrates direct mail, email, and web tools for measurable ROI.
- We guarantee 100% satisfaction with consistent quality control and on-time delivery worldwide.
What people say
Top notch customer service
Awesome to work with
Fast and professional results
High-quality printing
50% cost savings achieved
Services
Digital Printing
Digital Printing at Universal Printing offers high-speed, high-quality color and black-and-white printing tailored to urgent timelines. Our 24/7 accessible ePrint platform streamlines online ordering for businesses, reducing costs by eliminating overproduction. Clients benefit from direct global shipping, version control, and eco-friendly practices like reduced waste and energy-efficient equipment.
Graphic Design
Our in-house design agency delivers end-to-end creative services, from copywriting to layout, at 50% less cost than traditional agencies. Designs are optimized for print and digital media, ensuring technical compatibility and cost efficiency. Clients receive rapid turnaround times, personalized revisions, and a 100% satisfaction guarantee.
Clinical Trials Materials
Universal Printing specializes in FDA-compliant clinical trial documentation, including CRFs, INDs, and patient recruitment materials. With 40 years of experience, we handle international shipping, translations, and quality-controlled production. Our services support pharmaceutical and biotech companies in expediting regulatory approvals through accurate, timely delivery.
Multi-Channel Marketing
Symphony, our proprietary multi-channel marketing software, combines direct mail, email, and personalized URLs for measurable ROI. This platform enables real-time analytics, lead tracking, and campaign optimization. Clients leverage data-driven strategies to enhance customer engagement, reduce costs, and improve conversion rates across all marketing channels.
Large Format Printing
From 5'x12' posters to retractable banners, our large format printing serves trade shows, retail, and outdoor advertising. Eco-solvent inks ensure vibrant, durable results while in-house mounting and lamination streamline fulfillment. Clients enjoy same-day service options, physical substrate samples, and seamless design-to-installation support.
People
Bob Moura
President
With over 30 years leading Universal Printing, Bob Moura has expanded the company's expertise in commercial printing and digital solutions while maintaining a client-focused approach to quality and sustainability in the Triangle area.
Luis Flores
Sales
Luis Flores specializes in client acquisition and retention, leveraging Universal Printing's technology-driven solutions to deliver cost-effective, high-impact marketing materials for Triangle businesses since 2015.
Megan Montgomery
Customer Service
Certified in print management, Megan Montgomery ensures client satisfaction through efficient order tracking, timeline coordination, and personalized support for complex printing and fulfillment projects.
Don Bean
Operations Manager
Don Bean oversees production, technology, and facility operations, ensuring Universal Printing maintains industry-leading standards in print quality, turnaround times, and global logistics coordination.
Paul Fetter
Customer Service Manager
Paul Fetter leads a team dedicated to resolving client needs, from order processing to post-delivery support, emphasizing Universal Printing's commitment to 100% satisfaction and long-term partnerships.
Questions
What printing services does Universal Printing offer?
We provide commercial printing, digital printing, clinical trials materials, large format banners, direct mail, graphic design, and web-to-print solutions tailored to local and global needs.
Do you offer eco-friendly printing options?
Yes, our sustainability initiatives include recycled materials, energy-efficient equipment, and on-demand printing to minimize waste.
How does your ePrint platform save money?
ePrint reduces printing costs by 25-65% through streamlined online ordering, volume discounts, and eliminating overproduction and storage fees.
Do you serve clients outside North Carolina?
Yes, we provide national and international fulfillment services, including shipping, translations, and customs documentation for global clients.
What industries do you specialize in?
Our core industries include healthcare (clinical trials), pharmaceuticals, education, non-profits, and multi-channel marketing campaigns for diverse businesses.
What is your typical turnaround time?
Standard turnaround is 5-7 business days, with rush options available. ePrint orders ship directly from our facility for faster delivery.
Reviews (4)
Erica Clay
Apr 16, 2022
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I love this place! They are so quick with excellent customer service. Ms. Bonnie and Patrick are the absolute best!
Dr. Lady Smith
Feb 08, 2022
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This is the first time I've done business with this company. I am working with them to get my book printed. The consultant Im working with is great! My disappointment came when the company suggested I order/pay for books BEFORE I have approved the appearance of the book cover. Why would I do that?
Rita Marie May
May 07, 2020
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Consistently reliable over years of service, this company feels like a warm family business, but the results are top flight professional quality. Their graphics artists are the best!
Mira Halpert
Jan 18, 2020
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The week before my daughter's Wedding - we needed a number of things printed. They were so helpful and efficient! Thank-you for taking one pressure off our list! You were wonderful to work with!
