Business Details
27 Years
experience
Emergency
services
Your Trusted IT Partner for Business Growth
Founded in 1999, Impact Networking has established itself as a leader in delivering comprehensive technology solutions to businesses nationwide. With over two decades of experience, our team of hundreds of experts specializes in managed IT services, cybersecurity, AI consulting, and marketing strategies designed to drive growth and operational efficiency. Our data-driven approach combines cutting-edge technology with personalized service to address the unique challenges faced by each client. Headquartered in Illinois with 24 locations across six states, we provide 24/7 support to ensure uninterrupted business operations. Our proven track record of success with 14,000+ clients demonstrates our commitment to innovation and client satisfaction.We focus on understanding each organization's specific needs to implement tailored solutions that boost revenue, improve ROI, and modernize infrastructure. Our comprehensive service offerings work synergistically to elevate every aspect of a business from its foundation. Through continuous investment in emerging technologies and professional development, we maintain our position at the forefront of the industry. Our client-centric philosophy ensures transparent communication and measurable results. This combination of expertise, technology, and dedication makes Impact Networking the trusted partner for businesses seeking sustainable growth in today's competitive landscape.
Services
Managed IT
AI Consulting
Marketing
Cybersecurity
Print Services
Details
- Year established: 1999
Highlights and features
- 20+ years of proven success in IT services and business growth solutions
- 24/7 expert support for critical business operations
- Data-driven strategies tailored to specific business needs
- Hundreds of specialized professionals across multiple disciplines
- Proven track record with 14,000+ successful client engagements
Services
Managed IT
Our Managed IT services optimize internal systems for maximum efficiency and minimal downtime. Expert technicians provide 24/7 support with modern technology solutions tailored to each business's specific needs. This comprehensive service includes system monitoring, maintenance, and upgrades to ensure smooth operations. Organizations benefit from improved productivity and reliable technical infrastructure managed by experienced professionals.
AI Consulting
AI Consulting delivers innovative technology solutions for complex business challenges. Our experts help organizations implement artificial intelligence to streamline operations and remove growth barriers. Customized strategies leverage cutting-edge AI capabilities to improve decision-making and operational efficiency. Businesses gain competitive advantages through intelligent automation and data-driven insights tailored to their specific industry needs.
Cybersecurity
Proactive Cybersecurity services protect against evolving digital threats with expert monitoring and risk mitigation. Our team identifies vulnerabilities and strengthens network defenses to prevent attacks. Continuous threat monitoring and rapid response capabilities ensure business data remains secure. Organizations benefit from comprehensive protection strategies tailored to their specific security requirements and compliance standards.
Print Services
Modern Print Services optimize office document management with reliable equipment and expert support. Our specialists help businesses implement efficient printing solutions that reduce costs and improve workflow. From equipment selection to maintenance and supplies, we provide comprehensive printing management. Organizations benefit from streamlined document processes and reduced operational disruptions.
Marketing
Data-driven Marketing services help businesses connect with their target audiences more effectively. Our strategies combine customer analytics with targeted campaigns to improve engagement and conversion rates. Expert teams develop comprehensive marketing plans across digital channels to maximize brand visibility. Organizations benefit from measurable results and improved customer acquisition strategies.
Questions
What IT services does Impact Networking offer?
We provide comprehensive Managed IT services including system monitoring, maintenance, and upgrades with 24/7 expert support.
How can AI consulting benefit my business?
Our AI solutions help streamline operations, remove growth barriers, and provide competitive advantages through intelligent automation.
What cybersecurity protections are available?
We offer proactive network security with vulnerability assessments, threat monitoring, and rapid response capabilities to prevent cyber attacks.
Do you provide office printing solutions?
Yes, our Print Services optimize document management with reliable equipment and expert support for improved efficiency.
How long has Impact Networking been in business?
We've been helping businesses grow since our founding in 1999 with 20+ years of industry experience.
Are your services available nationwide?
With 24 locations across six states, we provide nationwide support to businesses of all sizes.
Reviews (5)
Rebecca P.
Feb 15, 2022
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I would seriously recommend reading all the fine print and taking their "amazing" VCIO services with a grain of salt. Shame on me for spending $10000 for the consultation and discovery portion and then thinking that they would actually take the information that they gathered and then use it to help recommend good platforms that could be implemented within my organization. They pretty much just provide routine maintenance for computer updates and security software which you could get for a fraction of the cost elsewhere.
I would certainly NEVER consider them a "strategic business advisor". You are essentially selling your soul for 5 years when you contract with them. The sales pitch that you would be paying more to hire a full time IT person is a joke considering when you hire them you essentially have to put a full-time person on your internal team to manage them. And then when there are issues, their response time is far longer than it would take to have resolved the problem internally, if they can resolve the issue at all. As a business owner of almost 20 years, it is likely one of the worst decisions that I have ever made.
I would certainly NEVER consider them a "strategic business advisor". You are essentially selling your soul for 5 years when you contract with them. The sales pitch that you would be paying more to hire a full time IT person is a joke considering when you hire them you essentially have to put a full-time person on your internal team to manage them. And then when there are issues, their response time is far longer than it would take to have resolved the problem internally, if they can resolve the issue at all. As a business owner of almost 20 years, it is likely one of the worst decisions that I have ever made.
Lauren Schultz
Jan 21, 2022
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I would never sign another contract with Impact. The machine we leased was very low quality. They sent service technicians but they were never able to fix the issue in 5 years. We ended up using our cheap Brother printers because it's better than what Impact leased us. They were fine during our lease but once we sent our LOI not to renew they have been unresponsive helping us get this machine returned, which is just bad business. Update: They responded to my review but I still never heard from anyone at Impact. I don't recommend this company.
Pete M.
Nov 08, 2021
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Switched to Impact from a smaller IT firm to handle all our internal IT needs. We really liked the idea and scope of the vCIO position to help us out since we have no internal IT people in our company. 11 months later and I'm still waiting for it to happen. We had to call their team to the carpet twice now on projects/tasks not getting completed. I pushed to drop them as a service however they are holding on to the contract even though we've expressed the desire to part ways.
Service levels overall are slow and cumbersome. The Help Desk, when stumped on an issue, quite often fail to escalate the issue for help. If you are looking for an IT group think twice and understand the full intent and obligation of the contract.
Service levels overall are slow and cumbersome. The Help Desk, when stumped on an issue, quite often fail to escalate the issue for help. If you are looking for an IT group think twice and understand the full intent and obligation of the contract.
Nicolas Bauer
Feb 20, 2021
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Excellent place and staff. Was in and out in less than 30 min with full load. They don't beat up your trailer going in and out either. Definitely recommend and look forward to delivering here again.
Eric B.
Jul 20, 2020
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I rarely leave reviews for anything, let alone a "design agency." To be honest, I don't know much about what they're supposed to do, but I know plenty about their methods for trying to bring in new business. What they do is show up at your office unannounced as though they've already scheduled a meeting with you. Gaslighting is never a good first impression. After it happened twice, I had to involve building security. I'm not sure how many times they were turned away downstairs, but the stock characters who kept showing up were clearly camping out until our front desk person left his post.
When we reopened after the quarantine ended, a colleague and I discussed that "well, at least Impact can't get in now!" since the elevators are in service by swipe card only. But I was wrong - they can still call out of the blue, asking for details about your contracts with other vendors (nope!) Do better. Right now you're the physical embodiment of robocalls and spam email.
When we reopened after the quarantine ended, a colleague and I discussed that "well, at least Impact can't get in now!" since the elevators are in service by swipe card only. But I was wrong - they can still call out of the blue, asking for details about your contracts with other vendors (nope!) Do better. Right now you're the physical embodiment of robocalls and spam email.
