Business Details
46 Years
experience
Emergency
services
Industrial Printing Solutions for Mission-Critical Environments
For over four decades, Printronix has specialized in delivering mission-critical industrial printing solutions to global enterprises. Our expertise lies in engineering high-performance printers designed to withstand demanding environments, from factory floors to warehouses. Recognized for reliability, our product portfolio includes line matrix, color LED, and serial dot matrix printers that address diverse operational needs in tracking, compliance, and logistics. With a commitment to innovation, we integrate advanced technologies to ensure consistent performance and durability. Backed by ISO 9001-certified manufacturing and a global service network, we provide tailored support through on-site technicians, genuine parts, and maintenance contracts.Our 24/7 service portal enables real-time tracking of service requests, minimizing downtime. Trusted by industries such as automotive, retail, and healthcare, we prioritize customer success through scalable solutions and a performance guarantee that ensures replacement or repair at no extra cost. Our dedication to sustainability is evident in energy-efficient designs and recycling programs. Headquartered in Irvine, California, we serve clients worldwide through regional offices, ensuring localized support. By combining technical excellence with responsive service, Printronix remains a leader in industrial printing technology.
Services
Line Matrix Printers
Color LED Printers
Serial Dot Matrix Printers
Genuine Parts Supply
Preventive Maintenance
24/7 Service Portal
Leasing Programs
Ribbon Verification
Coding & Marking Printers
Consumables Management
Details
- Year established: 1980
Highlights and features
- We offer 40+ years of experience in industrial printing technology.
- Our printers are engineered for durability in harsh environments.
- ISO 9001-certified manufacturing ensures quality standards.
- 24/7 service portal for real-time ticket and repair tracking.
- Performance guarantee: Free replacement if repairs fail.
Associations and certifications
- ISO 9001
What people say
Exceptional reliability
Durable in harsh environments
Responsive global support
Cost-effective solutions
Long-term performance
Services
Line Matrix Printers
Designed for high-volume environments, our line matrix printers deliver continuous operation with minimal downtime. Built to withstand extreme temperatures and dust, they produce legible multi-part documents for logistics, compliance, and supply chain management. Utilizing SmartRibbon technology, these printers reduce consumable costs by up to 5% through optimized ribbon usage. Ideal for enterprises requiring uninterrupted printing in warehouses, factories, and distribution centers.
24/7 Service Contracts
Our service contracts ensure maximum uptime with 24/7 access to certified technicians and genuine replacement parts. The service portal allows real-time tracking of repair statuses, while a performance guarantee replaces or repairs faulty equipment at no extra cost. Tailored to mission-critical operations, these plans minimize disruptions and maintain peak printer efficiency through scheduled maintenance and emergency support.
Color LED Printing
Compact yet powerful, our color LED printers offer high-definition output at speeds up to 35 pages per minute. They are optimized for industrial tasks like label printing and packaging, with a one-year on-site warranty for reliability. Energy-efficient and low-maintenance, these printers reduce operational costs while meeting the demands of fast-paced manufacturing and logistics environments.
Genuine Factory Parts
Factory-certified parts ensure seamless compatibility and longevity for Printronix printers. Engineered to ISO 9001 standards, these components undergo rigorous testing to meet performance benchmarks. Using genuine parts extends printer lifespan and maintains warranty validity, avoiding risks associated with third-party alternatives that may compromise functionality or void coverage.
Consumables Management
SmartRibbon and V5+ anti-counterfeit cartridges enhance print quality while reducing costs. The Genuine Ribbon Verification service authenticates consumables, preventing supply chain fraud. These solutions integrate with enterprise systems for inventory tracking, ensuring consistent availability and reducing operational delays caused by counterfeit or expired materials.
People
Patrick Mendez
IT Manager, Cercle Vert Group
With 25 years in logistics IT, Patrick transitioned Cercle Vert to Printronix after recognizing their reliability for large-volume printing needs in food distribution.
Kishan Patel
Operations Lead, Logidis Ltd
Kishan implemented Printronix's Zero Tear printers at Logidis, improving warehouse document processing efficiency in extreme temperature storage environments.
Questions
What industries benefit most from Printronix printers?
Printronix serves logistics, automotive, healthcare, and retail sectors requiring durable, high-volume printing for labels, invoices, and compliance documentation.
Can Printronix printers handle multi-part forms?
Yes, all line matrix and serial dot matrix models are designed for multi-part forms, producing up to 8 copies per print job.
Are refurbished parts available globally?
Refurbished parts are available in select regions; contact local support for specific availability and compatibility details.
Do you offer leasing options?
Yes, flexible 2-4 year leasing programs include 24/7 service and allow ownership at lease end with inflation protection.
How does the service performance guarantee work?
If repairs fail, Printronix replaces the equipment at no charge. This applies to all service contracts covering mission-critical operations.
Are Printronix printers compatible with older systems?
Yes, our printers integrate with legacy AS/400 systems and modern ERP platforms via TCP/IP, USB, and serial connectivity options.
