Business Details
24 Years
experience
Emergency
services
Trusted Office Equipment Solutions in Colorado Springs
Best Copy has been serving Colorado Springs and surrounding areas since 2002, establishing itself as a trusted provider of office technology solutions. As an authorized Ricoh dealer, we combine industry-leading equipment with personalized service to meet diverse business needs. Our team of factory-trained professionals specializes in sales, service, and maintenance of copiers, printers, and document management systems for businesses of all sizes. With over two decades of local experience, we focus on reducing operational costs through advanced document management strategies and energy-efficient equipment. Our commitment to customer satisfaction is reflected in our same-day service response, comprehensive maintenance contracts, and in-stock inventory of critical parts.We empower businesses with innovative solutions like PaperCut print management and DocuWare document management software to enhance productivity and streamline workflows. Our employee-owned structure ensures every team member takes personal responsibility for client success. From desktop printers to high-volume production systems, we offer tailored solutions that balance performance with cost-effectiveness. Our IT professionals help organizations optimize their document ecosystems through cloud integration and secure data management practices. Backed by Ricoh's technological expertise and our local market knowledge, we deliver reliable office technology solutions that grow with your business needs.
Services
Copier Sales
Printer Repair
Document Management
Toner Supply
Equipment Rental
IT Support
Wide Format Printing
Fax Machines
Managed Print Services
Remote Monitoring
Details
- Year established: 2002
Highlights and features
- 20+ years of local office technology expertise
- Employee-owned business with personal accountability
- Same-day service response guarantee
- In-stock parts for immediate repairs
- Comprehensive maintenance contracts available
Associations and certifications
- Ricoh Authorized Dealer
What people say
Fast response time
Expert technicians
Cost-effective solutions
Reliable equipment
Knowledgeable staff
Services
Copier Sales
We offer Ricoh copiers and printers for businesses of all sizes. Our commercial-grade equipment delivers low cost-per-page printing with advanced features like duplex printing and wireless connectivity. Factory-trained technicians ensure proper installation and configuration for optimal performance.
Document Management
Our DocuWare integration transforms document workflows. This secure platform enables digital archiving, automated workflows, and compliance-ready document management. Businesses reduce paper usage while improving information accessibility across departments and locations.
Preventive Maintenance
Annual maintenance plans cover all toner, parts, and service needs. Our proactive approach minimizes downtime through scheduled maintenance and remote monitoring. Contracts include emergency service and priority response for critical equipment failures.
IT Integration
We implement intelligent support systems combining remote monitoring, automated updates, and cloud connectivity. Our IT professionals optimize printing infrastructure while ensuring cybersecurity protections and seamless remote worker access to document systems.
Emergency Repair
Factory-certified technicians provide urgent copier and printer repairs. With local parts inventory and 24/7 availability, we resolve equipment failures promptly. Service includes diagnostics, component replacement, and performance testing to restore operations quickly.
People
Mike Dyer
President
With 46 years in office technology, Mike leads Best Copy as President. He established Colorado Springs' largest local dealership before founding Best Copy. He focuses on customer relationships and industry innovation.
Duane Prinzing
Service Manager
As Service Manager, Duane oversees technical operations with decades of experience. He ensures service excellence through technician training and quality control for all repair and installation services.
Questions
What brands of copiers do you service?
While specializing in Ricoh products, we service all major copier and printer brands with factory-trained technicians.
Do you offer same-day repair service?
Yes, we guarantee same-day emergency service response for critical equipment failures in Southern Colorado.
Can you help reduce printing costs?
Our document management solutions typically reduce printing costs by 20-40% through optimized workflows and efficient equipment.
Do you sell refurbished equipment?
Yes, we offer certified pre-owned copiers and printers with warranties comparable to new equipment.
What areas do you serve?
We serve Colorado Springs, Pueblo, Canon City, and all of Southern Colorado including Eastern Plains communities.
Do you offer maintenance contracts?
We provide customizable maintenance plans covering parts, toner, and service with flexible payment options.
Reviews (5)
David Carlton
Apr 11, 2020
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Steer clear! One hand does not know what the other is doing. They are great when calling to get meter readings to complete billing, but then when you actually need some help, repair, and assistance, its 'oh, that is not included' or we can't fix it, buy a new machine, or 'your employee told us this, that or the other' so pay me another $1140 and we will help you with repair needs. DO NOT be fooled - after 16 months of paying the monthly maintenance plan, you will get nothing in return.
Deonne School
Feb 24, 2020
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We've used Best Copy for years with all of our printer and fax needs. Whenever I need service, they are quick to respond. I'm very happy with all the services they provide.
Terry School
Mar 07, 2019
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Great company, I wouldn't use anyone else, been using these guys for years. Always have the toners I need, everything is guaranteed. I'm on my third Lanier printer, no problems and Mike handles all the financing and leasing.
Paul Murray
Jun 07, 2018
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Mike Dyer is THE Authority on xerographic equipment, printers, copiers and the integration of these for your office. I have bought copiers from Mike since 1982 and can tell you his service, is second to none. Best copy offers the latest technology, best products, supplies and service. Duane has experience with the latest in technology applications. If you need a small home office unit or a large scale unit which does everything (like we have) you need to call Mike and get educated on what is available.
Zircon Container
Apr 25, 2016
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Our small business recently purchased a printer/scanner/fax from Best Copy. The salesman there helped us make the proper choice for the type of machine that would best suit our needs. More importantly, I just had a tech question and the tech support person I spoke with on the phone very patiently, professionally and methodically helped me solve the problem. We highly recommend Best Copy, Inc. and will be purchasing our next several printers from them. Sincerely, Zircon Container Company
