Business Details
47 Years
experience
Your Trusted Office Equipment Partner in Texas
CTWP has been a trusted provider of office equipment and services for over 45 years, serving businesses across Texas with printers, copiers, fax machines, and document management solutions. Our team of factory-trained technicians and sales professionals delivers personalized service, partnering with industry leaders like Canon, Lexmark, and Xerox to meet diverse document management needs. With seven strategically located offices in Waco, Temple, Bryan/College Station, San Angelo, San Antonio, Marble Falls, and Corsicana, we combine cutting-edge technology with reliable support to enhance business efficiency.Recognized by ENX Magazine as a 2024 Elite Dealer, our commitment to customer satisfaction is reflected in tailored solutions, comprehensive maintenance plans, and a focus on reducing operational costs. We prioritize long-term relationships through transparent communication, innovative product selection, and dedicated post-sale service, ensuring clients receive optimal value from their office technology investments.
Services
Copiers
Printers
Production Printers
Wide Format Printers
Mailroom Solutions
Details
- Year established: 1979
Highlights and features
- Over 45 years of experience in office equipment sales and service
- Factory-certified technicians trained by industry-leading manufacturers
- Seven convenient locations serving Texas businesses
- Customized document management solutions for all business sizes
- Award-winning service and competitive financing options
Associations and certifications
- Business Technology Association
What people say
Professional and pleasant
Quick and awesome service
Fixed in no time
Value added in truest sense
Professionalism and expertise
Services
Copiers
CTWP offers business-class copiers with copying, printing, scanning, and faxing capabilities. Our solutions range from small office units to high-speed workgroup systems, featuring cloud connectivity and advanced security features. Designed for efficiency, these devices help businesses streamline document workflows while maintaining high-quality output.
Printers
We provide laser printers for low-cost, high-quality printing on various media. Our selection includes black-and-white and color options, with models suitable for small offices to large-scale production needs. These printers deliver consistent performance and integrate with modern document management systems to enhance workplace productivity.
Production Printers
Designed for mass printing at lower costs per page, our production printers handle 130-150 pages per minute. Ideal for large-scale invoicing, variable data printing, and booklet creation, these machines offer specialty paper handling and finishing options like embossing to meet commercial printing demands.
Wide Format Printers
Our wide format printers produce prints up to 60 inches wide, serving architects, engineers, and graphic designers. Available in inkjet and toner models, these devices handle specialty media and offer high-resolution output for technical drawings, banners, and marketing materials.
Mailroom Solutions
CTWP's mailroom solutions streamline document processing with automated mailing systems. These solutions improve efficiency in handling large volumes of mail, reducing labor costs while ensuring accurate sorting, folding, and addressing for business communications.
People
David Willie
Owner
David Willie leads CTWP with over 45 years of industry experience, earning recognition as ENX Magazine's 2024 Elite Dealer. His leadership emphasizes customer-centric solutions and technological innovation.
Questions
What office equipment services does CTWP offer?
CTWP provides sales, service, and maintenance for printers, copiers, production printers, wide format printers, and mailroom solutions across Texas.
Which areas in Texas does CTWP serve?
We serve Waco, Temple, Bryan/College Station, San Angelo, San Antonio, Marble Falls, and Corsicana with seven convenient office locations.
Does CTWP offer equipment financing options?
Yes, we provide short- and long-term leasing options, rentals, and purchase plans to accommodate different business needs.
Are emergency repair services available?
While we don't offer 24/7 emergency services, our team prioritizes prompt service requests during regular business hours.
What certifications does CTWP hold?
Our technicians are certified by major manufacturers, and we're affiliated with the Business Technology Association for industry standards.
How can I request service for my office equipment?
Contact us at 800.460.2897 or submit an online service request for prompt assistance with your office technology needs.
Reviews (3)
Joe Bortz
Jan 28, 2022
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The worst customer service ever! Only care about dropping a machine in and charging you 5 times what it is worth. Tech service is horrible! takes 3 times to get little things fixed! Have a lot of turn over: Every time I call to speak to a rep it is someone new! Thats a huge RED FLAG! Tried to speak with site manager and he is NEVER THERE!
Doug H.
Dec 22, 2020
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I work with a small non-profit. Over a year ago, we submitted written notice that we were not renewing our lease for a small copier. Finally, CTWP came to pick up the copier (we had it stored) after 12 months. This month, the non-profit gets a bill for "buy-out" charge for the returned copier! In speaking to sales about this, they said they do not communicate well with the billing folks and never submitted our written notice that we were not renewing our lease. They wished us luck in dealing with billing. Now, we are being threatened by a collections lawsuit over an ended lease on a returned copier! Just reporting our experience with this company. Sad.
Kenneth Grubbs
Apr 13, 2020
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If we could give negative stars we would. Staff here is completely unprofessional. They come with random fees all the time. Ordering supplies is a complete night mare and the woman who does the invoices has a massive attitude problem. Company will hold supplies that you are trying to pay for over the phone over accounting issues. Would not suggest to do business with this company if you can avoid it because it is always a nightmare.
