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No file, please use artwork from quote. Depending on card type, the charge will display PENGUIN ENTERPRISES INC. or PARACHUTING PENGUINS on your credit card statement. Due to the nature of the custom products and services, we do not charge the payment entered at the time the order is submitted. If you authorized Parachuting Penguins to keep your credit card for future orders then please verify the card that will be used for billing before submitting your order.If you would like to use an alternate form of payment, you must note it in the "Additional Information" at the time of your order and have another form of payment at the time of pickup.
Services
Please visit NWApenguins.com to submit your requests or contact us at SampleDept@nwapenguins.com. Setup design may be estimated separately for supplied files that are not adequate for production. Graphic design is billed in increments of hour and the rate will vary based on the complexity of a project.
FILE CONVERSION: All other files will need to be converted and this service will be added to your invoice. RESIZING PREP: * Excel file: $2 per tab (worksheet) necessary for preparing file for PDF conversion. If you do not specify which tabs to print then we will print all of them in the file. We will do everything possible to follow your instructions yet there may be a file that requires the PDF to be created from your computer since it has the precise formatting information needed for printing.NOTE: "Fit to Page" will be used (All file types) if text is closer than 1/8" to edge of page.
Our Culinary Assistance & Shopping specializes in supporting you and your product to present to Walmart and Sam's Club. You can rely on us to turn-key the entire process or simply assist as directed. We are ready to receive, store, prep, and deliver, all to your exact specifications. Parachuting Penguins has commercial refrigerators and freezers on site at our office on Walton Blvd.
We want to help you get your reorder going as quickly as possible. Please enter the appropriate information based on whether this will be an "Exact Reorder" or a "Reorder with changes". These choices will impact the amount of time necessary to complete your project especially when there are updates needed before sending your order to production.
Reviews (7)
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Kelli Sorrentino
Sep 17, 2021
Penguins are the best! What a great service to have so close to WMHQ to really go the extra mile to help you with your samples and whatever you may need especially when you are a vendor that is located a thousand miles away. Penguins are always professional, courteous, FAST, thorough.and very patient with the details of every request we give them and they ALWAYS deliver. We have been using them for at least 5 years now!
Ben Tufford
May 10, 2019
Fast service. Submitted everything easily online and it was ready later the same day. Can't beat it.
Walter Taffarello
Nov 29, 2018
Absolutely great. In the last 3 years they helped me so many times with Walmart and Sam's deck, mock-ups and shipments. Great local store!
Keith S.
Jun 14, 2018
What I experienced was very poor service, lack of follow up, and inexperienced staff. Would not recommend.
Danny D.
Dec 10, 2017
I have been using the Penguins for 8 years and I can't compliment them enough for their exceptional service. I wish all my vendors were like that.
Tracey O.
Feb 08, 2013
It was the day before Thanksgiving and I had a project I needed turned around in a hurry so I could get out of town and be with family for the holidays. I had used Parachuting Penguins before and liked their pricing and service, so I went in to get some pieces printed. I explained to the gal behind the counter what I needed (25 copies and 6 cuts) and that I was in a hurry.

I had a rough idea of what my project would cost, since I had just had something similar printed there 3 weeks prior. The gal told me she was going to have to get the pricing for me from someone in the back, which seemed fine. She disappeared into the back and was gone for almost 25 minutes. I finally leaned into the doorway she disappeared behind and asked if someone could please help me.

She came back and said they were restructuring their pricing and would need more time to determine the price. I stated that I had printed something there 3 weeks earlier and told her the price I got then. I said I was in a hurry and needed to get out of town, so could she please print the pieces and cut them for me? She apologized and said she needed to go to the back and check.

She disappeared for another 20 minutes. I was very frustrated by the time she came back. She handed me an "estimate" pricing out each piece instead of the 25 copies and 6 cuts I needed. It was more than 4 times the price I had paid just 3 weeks prior. I explained to her that she had now wasted 45 minutes of my time to give me this "estimate" that I thought was outlandish.

I also mentioned it was the day before Thanksgiving and I could have been out finding somewhere else to get it printed. She had the owner come out who said she knew I got a different price three weeks ago, but they had to fire that girl for not giving good pricing. She informed me that the cost to print and cut things was a lot higher than I realized.

I told her that I knew the machines she used to print on were charged a price per click to her and the cutting was a dollar or two per piece. While I wanted her to make money on the deal, I thought the price per piece was outrageous. She then offered to print them and not cut them for a reasonable cost and said she would have them ready for me in 30 minutes from the time I gave her the file.

I had to get signed approval from my boss, so I told her I would return shortly to print the pieces. After getting the approval, I rushed back to Parachuting Penguins to get the copies made. The young man behind the counter asked me to hold on when he got my file, and went to the back of the store. He returned with the owner who I had spoken to earlier and she told me that she didn't appreciate me telling her how to run her business, so she decided that she would not print my copies.

I was dumbfounded. I had wasted almost two hours dealing with them for 25 copies (It was getting late, and the day before Thanksgiving.) and at the last minute, she decided to go back on her word and leave me high and dry with nowhere to get my copies. When I asked her about that, she said I should not tell people how to run their business. Turns out it was a good thing!

I went to Office Depot, and they printed and cut my pieces for less than the cost of the printing at Parachuting Penguins! Their staff was friendly and had their pricing to me within minutes of my request. I wish Parachuting Penguins luck in their endeavor and hope their pricing is working out for them.
Tina D.
Aug 10, 2012
I was in town for business and needed a few copies printed and my hotel's printer was on the fritz. The woman at the front desk recommended this company and I couldn't be happier with their service. Top notch to say the least! Open until midnight and their website is easy to navigate and load the file and instructions you need for your project.

They also called after I set up my order online to confirm a few questions and the next morning the presentations were ready to pick up and I was in and out in less than five minutes. This was a great experience and their prices are extremely competitive when compared to other options in the area.